FREQUENTLY ASKED QUESTIONS
WHAT DOES TOUCH MOUSE TOOLS DO?
Touch Mouse Tools allows for a better usability experience on Windows when using multiple mice, keyboards, touchscreens and monitors.
Touch Mouse Tools PLUS-MULTI separates your mice, giving each mouse its own pointer. It separates your keyboards so that each keyboard is able to provide input to a particular window or application. It allows you to pair a mouse and a keyboard together so that they act as a kind of ‘workstation unit’, separate to other mouse / keyboard pairs. All of the features of the classic version are also included, ensuring that your touchscreen(s) do not interfere with your main display by ‘grabbing’ the mouse cursor as is the default operation under Windows. All versions of Touch Mouse Tools allow you to confine mouse cursor(s) to particular screens, with a convenient macro to switch between them.
Touch Mouse Tools CLASSIC is useful where a mouse and touchscreen are in use together. For example, touchscreen events normally cause the mouse pointer to be moved to the last location touched on the touchscreen. However with Touch Mouse Tools, movement is resumed from the last mouse movement location instead. This allows you to use your mouse and touchscreen independently. This is particularly useful if you are using a secondary touchscreen as a control panel – for example as a mix console on a Digital Audio Workstation – while also controlling your main monitor via a mouse. Keyboard focus is also handled to ensure a seamless experience. Touch Mouse Tools is also great for flight simulators and all sorts of other applications where you would like to use one or more touchscreens like a control panel. Also for general productive desktop usage, we think that you will find that Touch Mouse Tools greatly improves the user experience on multiple monitors over the Windows default.
WHAT ELSE DOES TOUCH MOUSE TOOLS DO?
Touch Mouse Tools can also be configured to confine your mouse pointer to one monitor at a time. Rather than moving freely between screens, Touch Mouse Tools can allow you to switch the pointer between screens by pressing Alt+Q (or another user-defined macro). We recommend enabling this setting to get the most out of your multi-screen setup.
Touch Mouse Tools can optionally redirect keyboard focus to the last window in use before a touchscreen event. We recommend this setting as it ensures that your keyboard input is sent to where you would expect it to be sent.
A configurable macro (defaulting to Alt+SHIFT+T) can be used to enable or disable Touch Mouse Tools at any time.
Touch Mouse Tools can be configured to ensure that whenever you open (or restore from minimised to taskbar) a new program, application or window, it will open to the screen you are currently interacting with. The default behaviour under Windows is to open new applications and windows either to the primary monitor, or to the monitor on which they were last opened. Changing this behaviour so that windows always open to the screen you just clicked or touched is in our opinion far more intuitive and user-friendly. You can enable this option by checking the ‘Always Open and Restore Windows and Apps to the Clicked / Touched Monitor’ checkbox on the Touch Mouse Tools configurator.
HOW DO I INSTALL TOUCH MOUSE TOOLS?
Please download the Windows installer executable from our homepage. Windows SmartScreen may attempt to block the installation, in which case simply click ‘More Info‘ -> ‘Run Anyway‘.
MY ANTIVIRUS SOFTWARE SAYS THAT TOUCH MOUSE TOOLS IS A VIRUS / TROJAN / MALWARE ETC.
Unfortunately antivirus vendors are using highly inaccurate machine learning algorithms to falsely classify software from independent vendors such as ourselves as malware. Please add an exception to your antivirus software for the Touch Mouse Tools installer, executable or other files as necessary. Please contact your antivirus vendor and ask them not to classify Touch Mouse Tools as malware. Touch Mouse Tools is digitally signed with our private key issued by Sectigo, one of the most reputable security companies in the world. You can verify this easily by right-clicking the installer, selecting ‘Properties’ from the context menu then navigating to the ‘Digital Signatures’ tab. You can open the certificate marked with the developer’s name, and view the details of the signature. A distributor of malware would not be able to sign their installers in this way. If you continue to have problems with your antivirus vendor, you may need to consider changing to a different vendor.
HOW DO I REMOVE TOUCH MOUSE TOOLS FROM MY MACHINE?
Touch Mouse Tools can be completely uninstalled by selecting the program from ‘Control Panel‘ -> ‘Programs and Features‘. The uninstaller has been designed to ensure that no programs, files, folders or registry entries are left behind after uninstalling.
DOES TOUCH MOUSE TOOLS SUPPORT MORE THAN TWO MONITORS?
Yes, it will work with up to 64 connected monitors.
HOW MANY MICE AND KEYBOARDS CAN I USE WITH THE PLUS-MULTI VERSION?
Currently you can use up to 64 mice and 64 keyboards. If you should require more than this, please get in touch and we will be able to help you.
MY MOUSE JUMPS AT THE SCREEN EDGE WHEN ‘CONFINE MOUSE TO ONE SCREEN…’ IS ENABLED
NOTE – THIS ISSUE IS FIXED IN VERSION 2.01. Please download the latest version.
To prevent the mouse pointer from jumping when at the screen edge next to a neighbouring screen, ensure that you disable ‘Ease cursor movement between displays’ in your Windows->System->Display settings. Alternatively, rearrange your screens using the Windows Display Settings so that they are either ‘corner to corner’ or so that adjacent edges are perfectly lined up.
CAN I USE TOUCH MOUSE TOOLS WITH ONLY ONE MONITOR?
Yes. In this case the mouse pointer and touch input will still be separated from one another on the single screen available.
DOES THIS SOFTWARE INTERFERE WITH GAMES / OTHER APPLICATIONS?
We have worked hard to make this software run seamlessly alongside other programs. Touch Mouse Tools will automatically pause itself if another application is setting bounding constraints on the mouse pointer. This would normally happen if you open a full-screen game, for example. If you discover a problem where the software interferes with another application, please contact us and we will attempt to find a solution.
WHAT HAPPENS IF MONITORS ARE ADDED / REMOVED OR SWITCHED ON AND OFF?
Touch Mouse Tools will detect the changes and should run without any issue.
HOW DO I TURN ON OR OFF FEATURES
All features and macros of Touch Mouse Tools can be easily configured from a Graphical User Interface which can be opened by clicking the tray icon for Touch Mouse Tools. Alternatively, the interface can be opened using the Start Menu.
IS TOUCH MOUSE TOOLS COMPATIBLE WITH MY VERSION OF WINDOWS?
Touch Mouse Tools is compatible with Windows 11, 10, 8, 7 and Windows Vista. Compatibility with other versions of windows is untested. x64 (64-bit) and x86 (32-bit) versions of Windows are both supported and the installer will automatically deploy the version appropriate to your machine. If you have any special requirements, please contact us.
HOW DO I REPORT A BUG, LEAVE FEEDBACK OR REQUEST A FEATURE?
Your feedback is very welcome and helps us to improve Touch Mouse Tools. Features requested by users in the past have been integrated into the product, and we hope that our user base can help us to expand Touch Mouse Tools into an even more useful product to improve the usability of Windows on a multi-monitor setup. Please contact us to get in touch. We will consider every request.
IS TOUCH MOUSE TOOLS FREE?
We offer a free 30 day trial with unlimited functionality. If you like our software, then a lifetime license including free updates is available from our shop. To enquire about bulk license discounts, please contact us.
HOW DO I TRANSFER MY LICENSE TO A DIFFERENT MACHINE?
Please re-issue your license using our re-issue tool here.
I HAVE LOST MY LICENSE DETAILS. HOW CAN I RETRIEVE THEM?
You can use this tool here to request your license key to be re-sent to the email you used to purchase Touch Mouse Tools.
CAN I OBTAIN A LICENSE FOR MULTIPLE MACHINES?
Yes. You can do this by specifying the order quantity at checkout. If you specify a quantity greater than one at the checkout, you will be issued a single license key which will be valid for multiple machines. Please contact us if you wish to purchase a special license for unlimited machines within your business, or wish to negotiate a contract licensing this software to be bundled / distributed with your own product.